Delivery Information
Quick and Easy Delivery Service
We know how nice it is to place an order of your favourite natural products and receive the items as quickly as possible. Our aim is to get the order delivered to your door in the quickest time we can achieve with no fuss. All orders placed before noon on a business day will normally be sent the exact same day while any placed after noon or on a non business day will be dispatched first thing the next business day.
Courier is normally next business day delivery. Please allow 2-3 days for Royal Mail
All the items we sell we stock. We have a sophisticated system allowing us to stock every item we sell. We don't dropship, every item is sent direct from our warehouse. If we haven’t got a particular item in stock we shall let you know.
Delivery charges
The delivery charge for your shopping cart is based on the weight and the best method to get the order to your door ready for you to start enjoying. If possible the postal service will be used. If the weight of your shopping cart is above their limits then a courier service will be used
UK delivery charges
- Delivery charges for standard orders is just £1.23 for orders that weigh less than 500g.
- For orders that weigh more than 500g and less than 2.0kg the delivery cost will be £4.35
- Orders for items weighing more than 2.0kg but less than £69 will be sent by courier. Charges start at £5.
- All orders over £69 will be delivered free of charge within the UK mainland.
Courier service
If a courier service is used, orders will need to be signed for on delivery. You will be notified on the shopping cart page if we expect to use a courier service. If your order is to be sent by courier we ask that you please choose a delivery address where someone will be present to accept delivery and sign for it.
We will normally send you a notification email when your order leaves our warehouse.
Our courier will try twice to complete delivery to you. Should no-one be in each time the order may then return us. We will do our best to ensure this doesn't happen, though ask if you can help ensure someone will be present when the order is delivered to prevent any delays.